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Terms and Conditions

Nepal Pilgrim travel reserves the right to amend, alter, vary or withdraw any tour it has advertised or published if it is deemed advisable or necessary without assigning any reason if the tour is cancelled all amount paid by you will be fully refunded, but no compensation is payable for any consequential loss suffered.

Tour timing and itinerary are subject to change. Consequently it may be revised at any time during the tour, with or without notice depending on the exigencies of occasion. We will try to advise you of these amendments, prior to the start of the tour or on tour. In this case if any tour participant misses any part of sight seeing due to delay on his part, he will not be entitled to claim a refund for the same. No refund is payable for any unutilized services.

Nepal Pilgrim Travel accepts no responsibilities for losses, additional expenses due to delay or change, missed connections in train or flight, strike, weather/ quarantine or other causes howsoever caused and all such expenses must be borne by the tourists.

We may, at our discretion, require any person to withdraw from any tour if we deem his/her acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability.

Reservation:

You can reserve your seats at our Head Office, branches by paying Draft/ at par payable cheques in favour of Nepal Pilgrim travel, payable at concerned branches in person or by post i.e. Rs. 2,500/- per seat for India tours and Rs. 10000/- for Nepal Tours & Rs.15,000/- for Kailash tour.

Documents Required:

  • For India tours; Id proof Xerox copy
  • For Nepal tours: Id proof Xerox copy and 3 passport photos
  • For Kailash/Damodarkund tours: Passport Xerox copy (six months validity) and 6 passport size photos

Reconfirmation of seats:

Balance amount to be sent to us so as to reach us on or before, 30 days to the tour commencement date for Nepal and India tours. So that, we can arrange accommodation and transportation according to the size of the group with prior confirmation of all arrangements. Those who book their seats only by paying advance and delay in making balance payment on date have no right to complaint while on tour or to express any type of grievance after the completion of their journey.

Cancellation:

You have the right at any time to cancel the booking but if you do so, must make the cancellation in writing and it must reach to us. Cancellation charges would be:

  1. 10% of the tour cost if notified before 30 days
  2. 20% of the tour cost if notified before 21 days
  3. 30% of the tour cost if notified before 15 days
  4. 50% of the tour cost if notified 3 days before
  5. No refund will be given after commencement of the tour

Accommodation

Accommodation will be arranged in twin sharing basis in decent hotels (rooms with attached bathroom facility). Triple sharing rooms can be arranged on your special request. We donít provide Dormitories in any of our tour programmes. While allotting rooms in the hotels, Providing Ground floor to every one is not possible, and passengers have to co operate and accept the rooms provided by us, without any hesitation. Anyhow, Nepal Pilgrim Travel will give priority to disabled aged and single ladies Passengers.

Single supplement: Passengers, who want to stay alone, Kindly consult the office before booking. Single supplementary is available on extra cost.

Seat Allotment: The allotment of seats in AC bus for our tours will be on first come first serve basis. The seat noís will be allotted at booking time itself.

LFC/LTC

We shall provide your proper bill, However Sanctioning of LFC/LTC will be the whole discretion of the Institution, and we are not responsible for any shortfall in the reimbursement of the bills issued.

Breaking of Tours & trekking

Any tour or Trekking can be broken at the wish of our guest/s or in case of sickness, accident, landslides, and other factors beyond our control. No refund will be made and passengers should bear his/her expenses for rest of days.

Amenities Provided:

Medical Care: We have Medicines for minor ailments during journey for example vomit bag/ barf bag, journey sickness tablets. Common tablets for fever, pain, stomach problem etc are available on request. All passengers travelling to Kailash Manasarovar are requested to undergo Medical examination.

Senior Citizens: Senior citizen passengers travelling to Nepal and Kailash are not advised to travel alone. A Companion/Relative/spouse/friend is a must.

Onward & Return journey

We can book your Onward & Return journey train tickets in any class (subject to availability) from your own place so that you can join our group at the first destination. As such to ensure proper reservation you have to book your seats well in advance. As per the railway rules the train tickets are not transferable. We can neither block the tickets nor get your seats confirmed in any other manner if you are late to reserve your seats. Air tickets also can be arranged depending on availability. Any customer need AC class train tickets, we can assist to book the tickets. If the tickets are not confirmed; the customers have to take care of their reservations.

Pickup and Drop for Passengers Reaching Separate Trains or Flight

If the passengers are reaching the destination place by different, trains apart from our tour programmes, earlier or later or by flight must have to reach the Hotel on their own expenses, If they are reaching, one day earlier, they have to bear hotel accommodation expenses. If the customers want us to arrange the pickup and drop facilities, they have to pay separately.

Food:

Nepal pilgrim Travel will provide pure south Indian food (WITHOUT ONION AND GARLIC). Morning Coffee with Breakfast, Lunch and Dinner will be served except train journey. In the case of any problems with the served food, the Passengers are requested to contact the organizers of the tour who will do their best. Under no circumstances, the passengers should not contact the cooks directly. In case you could not participate in our food schedule; we will not be able to refund any amount proportionately. Passengers are requested to extend their utmost co-operation in this regard. Food will not be given, if the total number of pax is less than 20. In that case Rs. 250/- per head, per day will be refunded exclusive of train journey days

Clothing:

Passengers are requested to Bring not more than Six set of clothes (Dhoti/Pants for Gents, Sarees/Salwar kameez for Ladies). Even though there is no spl Dress code, we request you to wear Respectful clothes. Wearing Bermudas/nighties during Bath in Holy Rivers and Temple visit to be avoided

Travel Insurance :

Customers have to take care of their Travelling insurance with their own cost. Nepal Pilgrim Travel is not responsible in any way for any claims.

Transportation:

Nepal Pilgrim Travel reserves all the rights to change the AC vehicle according to the strength of the Group like Bus/Mini Bus/ Tempo Traveller / & other vehicles. Seating arrangements in the coach is strictly based on first come first served basis. However if any client wishes to make adjustments with his/her fellow Passengerís, we will have no objection. Due to any reasons, if a pilgrim cut shorts his trip, we arrange for their return at their own cost. No refund can be made.

Mukthinath Flight

For Pokhara-Jomsom-Pokhara only small 18 seated flights are operated. As soon as the passenger book with us and pay the advance we shall book the tickets for them in batches. Passengers will be sent to Jomsom and Pokhara according to their reservations only. In case if the flights are cancelled by the airlines, due to any unforeseen events like weather problems/technical fault/etc, we will wait for one more day for Mukthinath darshan. But subsequently other programmes will be cut short and the tour programmes will be regularized thereafter. If the flights will NOT operate even after 1 day, we will reimburse the flight tickets fare, immediately after getting the refunds from the airlines or if the passengers are capable and agreed to Travel by land we shall arrange AC Jeeps for Mukthinath Darshan.

Passengers Guidelines:

  • Indian rupees? 2000? and ?500? denominations are banned in Nepal. Please bring 100, 50, 20, 10 denominations. All foreign currencies and international credit/debit cards are acceptable in Nepal??.
  • Passengers are requested to bring the minimum required clothes for the tour. (less luggage more comfort) Please bring only limited luggage, one medium sized suitcase per person and one additional hand bag to keep inside the coach. Do not bring blankets and bedding. Baggages at all times and in all circumstances are the sole responsibility of the passenger
  • Passengers should bring with them an umbrella, Regular medicines (B.P/Sugar etc) and a torch light.
  • Passengers may bring a full arm sweater, pair of socks, cap and pair of Hand-glosses. for Mukthinath /Darjeeling tour). Shoes are not compulsory; however toe socks with slippers will be enough.
  • Kailash Manasarovar/ Damodarkund passengers must wear trekking shoes.
  • All Passengers must bring a photo identity document issued by Govt of India during journey. (Any one among the following: Voter ID Card, Pan card, Driving license, Passport, ID issued by State/ Central Government, Bank Passbook with photograph.)
  • Indian rupees 500 and 1000 denominations are banned in Nepal. Please bring 100, 50, 20, 10 denominations. All foreign currencies and international credit/debit cards are acceptable in Nepal
  • Pilgrims can bring offerings like dry fruits, vasthram with them for Lord Sri Muktinath and for other temples.
  • Passengers wishing to do religious rites (Brahmins) must bring Panchagacham Dhoti for gents and Nine yards saree for ladies.
  • All passengers must bring one plate, Tumbler, spoon and Tiffin box for their food. Drinking water will be provided to the customer while staying at hotels. While on journey, customers have to take the water bottles, food plates and tumblers along with them.
  • Nepal pilgrim travel kindly request not to give any Tips to our staffs.
  • Passengers wishing to experience Himalayan Darshan (Mount Everest flight) are requested to book in Advance with us. (1 HOUR FLIGHT FROM KATMANDU AND BACK FROM MORNING 6:00AM TO 8:00 AM)-Himalayan Darshan Rs 7000 per person). A certificate will be given to the passengers by the airlines that they have witnessed Mt. Everest. In case of Unclear weather Ticket is 100% Refundable.
  • The shops that we refer are shops that were recommended to us by our previous groups. However there is absolutely no COMPULSION to buy from these shops. You are at complete freedom to do your own shopping.
  • During your stay in Nepal, your Mobile phones will not work unless international roaming service is activated, However in all cities you can make use of ISD phones and Net Phones.
  • While taking bath at rivers, you should follow our manager /guideís instructions. We request you to cooperate with us and donít indulge in any unpleasant discussions. If you are not satisfied with our service work, please discuss / clarify the issue immediately with us. If you happen to have any difference of opinion with our staff, you may discuss with our manager and resolve it. We request you, not to allow the issues to grow in to an unpleasant manner.
  • Kindly note that you are undertaking a religious tour. Hence you are requested not to expect too much of comforts in few remote areas like Naimisharanyam and Jomsom during the tour as your daily life back at home. Our ultimate Aim is to worship the Almighty and seek His blessings. Nepal Pilgrim travel will do all its best for your comforts.
  • Whenever you have enrolled in any of our tours, it is meant that you have read & accepted all our tour's Terms and conditions & General instructions.
  • Kindly note that you are undertaking a religious tour. Hence you are requested not to expect too much of comforts in few remote areas during the tour as your daily life at back home. Our ultimate aim is to worship the Almighty and seek his blessings. Nepal Pilgrim travel will do all its best for your comforts

"Most important thing to bring with you is right mental attitude"
We wish you a Safe and Memorable Trip!

 
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